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FEMA Region VII News

29 September 2020

  • FEMA Disaster Recovery Center in Bettendorf Moving to Davenport
    FEMA Disaster Recovery Center in Bettendorf Moving to Davenport

    DES MOINES, Iowa– A FEMA Disaster Recovery Center (DRC) in Bettendorf will close Tuesday, September 29 at 6 p.m. and relocate to Davenport.

    The DRC will reopen Wednesday, September 30 at noon at the Annie Wittenmyer Family Aquatic Center located at:

    2828 Eastern Ave.

    Davenport, IA 52803

    (At the corner of East 29th St. and Eastern Ave.)

    Hours are Monday through Saturday 9 a.m. until 6 p.m., Central Time and closed on Sundays.

    The Davenport DRC will close permanently on Saturday, October 10 at 6 p.m.

    The DRC will be open for a limited time and is staffed with FEMA personnel who can scan documents and quickly answer questions about disaster assistance programs. Survivors from the August 10 severe storm have the option to submit documents for their disaster assistance application.

    The DRC will not operate in a traditional fashion. The center will offer drive-through service. Survivors are asked to stay in their vehicles when visiting.

    The DRC in Bettendorf is located at:

    The Community Civic Center

    2204 Grant Street

    Bettendorf, IA 52722

    (Entrance is at the rear parking lot at 22nd Street and Mississippi Blvd.)

    Hours are Monday through Saturday, 9 a.m. to 6 p.m. Central Time

    Closed Sundays

    Applicants do not have to visit a center to submit documents to FEMA—they can mail, fax or submit them online at DisasterAssistance.gov as well. Information on these options can be found in their FEMA letter. 

    Survivors who have already registered with FEMA and have been asked to provide additional documentation should read their FEMA letter carefully and make sure they have everything they need when they arrive at the DRC.

    If you do not understand the letter you received from FEMA, call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. Central Time, and ask for assistance.

    All applicants and FEMA personnel will follow current state and local COVID-19 safety requirements. Applicants must wear face masks and will remain in their cars as they hand their documents to FEMA personnel, who will be wearing face masks (or other appropriate face covering) and protective equipment. FEMA staff will take the documents, scan them and return them to the applicants.

    Applicants may register in the following ways:

    • Go online to DisasterAssistance.gov.
    • Download the FEMA Mobile App for smartphones.
    • Call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. Central Time, seven days a week. Multilingual operators are available.

    If an individual cannot register online or by phone, registration at the DRC will be available.

    Documents also may be submitted in any of the following ways:

    • Mail to: FEMA’s Individuals and Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville MD 20782-7055. 
    • Fax to 800-827-8112.
    • Submit via a FEMA online account. To set up an online account,  visit DisasterAssistance.gov, click on “Check Status” and follow the directions.
    thomas.wise Fri, 09/25/2020 - 13:55
  • FEMA Opens a Disaster Recovery Center in Story County
    FEMA Opens a Disaster Recovery Center in Story County

    DES MOINES, Iowa– A Disaster Recovery Center (DRC) will open at noon in Ames on Tuesday, September 29,to give survivors from the August 10 severe storm options to submit documents for their disaster assistance application.

    The DRC will be open for a limited time and is staffed with FEMA personnel who can scan documents and quickly answer questions about disaster assistance programs. It will close permanently on Saturday, October 10 at 6 p.m.

    The DRC will not operate in a traditional fashion. The center will offer drive-through service.  Survivors are asked to stay in their vehicles when visiting.

    Applicants do not have to visit a center to submit documents to FEMA—they can mail, fax or submit them online at DisasterAssistance.gov as well. Information on these options can be found in their FEMA letter. 

    Survivors who have already registered with FEMA and have been asked to provide additional documentation should read their FEMA letter carefully and make sure they have everything they need when they arrive at the DRC.

    If you do not understand the letter you received from FEMA, call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. Central Time, and ask for assistance.

    The FEMA DRC is located:

    North River Valley Park

    725 E 13th Street, Ames, IA 50010

    DRC hours are Monday through Saturday, 9 a.m. to 6 p.m. Central Time

    Closed Sunday

     

    All applicants and FEMA personnel will follow current state and local COVID-19 safety requirements. Applicants must wear face masks and will remain in their cars as they hand their documents to FEMA personnel, who will be wearing face masks (or other appropriate face covering) and protective equipment. FEMA staff will take the documents, scan them and return them to the applicants.

    Applicants may register in the following ways:

    • Go online to DisasterAssistance.gov.
    • Download the FEMA Mobile App for smartphones.
    • Call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. Central Time, seven days a week. Multilingual operators are available.

    If an individual cannot register online or by phone, registration at the DRC will be available.

    Documents also may be submitted in any of the following ways:

    • Mail to: FEMA’s Individuals and Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville MD 20782-7055. 
    • Or fax to 800-827-8112.
    • Or submit them via a FEMA online account. To set up an online account,  visit DisasterAssistance.gov, click on “Check Status” and follow the directions.
    thomas.wise Fri, 09/25/2020 - 09:41
  • Disaster Recovery Center in Marshall County to Close October 3
    Disaster Recovery Center in Marshall County to Close October 3

    Help is still available for derecho survivors

    DES MOINES, Iowa– A FEMA Disaster Recovery Center will close in Marshall County on Saturday, October 3 at 6 p.m. However, help for survivors of the August derecho is just a phone call, a mouse click or a tap away on the FEMA app.

    The DRC in Marshalltown is located at:

    101 Iowa Ave. W

    Marshalltown, IA 50158

    Behind the Marshalltown VA Clinic

    (Please enter from W. Berle Rd and proceed south behind the building.)

     

    As previously announced, the DRC in Cedar Rapids will close on Saturday, September 26 at 6 p.m. It is located at:

    The parking lot between Cedar Rapids Kernels Stadium and Kingston Stadium

    950 Rockford Rd. SW

    Cedar Rapids, IA 52404

    (Enter the parking lot from the corner of Veterans Memorial Drive and Kurt Warner Way).

     

    DRCs are open Monday through Saturday, 9 a.m. to 6 p.m. Central Time

    Closed Sundays

    Survivors do not have to visit a DRC to register or submit documents to FEMA. 

    Applicants may register in the following ways:

    • Go online to DisasterAssistance.gov.
    • Download the FEMA Mobile App for smartphones.
    • Call 800-621-3362 (TTY: 800-462-7585) between 6 a.m. and 10 p.m. Central Time, seven days a week. Multilingual operators are available.

    Documents also may be submitted in any of the following ways:

    • Mail to FEMA’s Individuals and Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-7055. 
    • Fax to 800-827-8112.
    • Submit them via a FEMA online account. To set up an online account,  visit DisasterAssistance.gov, click on “Check Status” and follow the directions.

    Survivors in Benton, Boone, Cedar, Jasper, Linn, Marshall, Polk, Poweshiek, Scott, Story and Tama counties have until October 19to register for disaster assistance.

    thomas.wise Thu, 09/24/2020 - 09:37
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