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FEMA Region VII News

18 August 2022

  • Disaster Recovery Center Opens in St. Louis City to Assist Flood Survivors
    Disaster Recovery Center Opens in St. Louis City to Assist Flood Survivors

    ST. LOUIS– A FEMA disaster recovery center will open Wednesday, Aug. 17, in St. Louis City to provide one-on-one assistance to people directly affected by the July 25—28 flooding and severe storms.

    Recovery specialists from FEMA and the U.S. Small Business Administration will provide information on available services, explain assistance programs and help survivors complete or check the status of their applications.

    The disaster recovery center location is:

    Ranken Technical College

    Mary Ann Lee Technology Center

    1313 N. Newstead Ave

    St. Louis, MO 63113

    (On the corner of Newstead and Page)

    Opening: Wednesday, Aug. 17, at 8 a.m.

    Hours: 8 a.m.--7 p.m., seven days a week, until further notice

    People directly affected by flooding in St. Louis City, St. Louis County and St. Charles County may visit the recovery center. Before visiting the center, apply with FEMA online at DisasterAssistance.gov or call 800-621-FEMA (3362).

    For needs directly related to the July 25—28 flooding, FEMA may be able to provide Individual Assistance grant money that does not have to be repaid for:

    • Rental Assistance if you need to relocate because of flood damage
    • Personal Property that was damaged or destroyed by flooding
    • Lodging Reimbursement if you had to stay in a hotel temporarily
    • Basic Home Repairs for homeowners whose primary residence was damaged by flooding
    • Other Serious Needs caused by recent flooding

    In addition to the assistance listed, please note the following:

    • Only one application per household
    • FEMA does not pay for lost or spoiled food

    By law, FEMA is not allowed to duplicate insurance payments or assistance provided by other sources.

    Other St. Louis-area disaster recovery centers are expected to be announced soon.

    For updates, follow us on Twitter @MOSEMA and @FEMARegion7.

    Get the latest information at Recovery.MO.gov and FEMA.gov/disaster/4665.

    Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status.

    amy.ashbridge Tue, 08/16/2022 - 19:02
  • Disaster Recovery Center Opens in Hazelwood to Assist Flood Survivors
    Disaster Recovery Center Opens in Hazelwood to Assist Flood Survivors

    ST. LOUIS– A FEMA disaster recovery center will open – for five days only – on Monday, August 15, in Hazelwood (St. Louis County) to provide one-on-one assistance to people directly affected by the July 25—28 flooding and severe storms.

    The recovery center will then relocate. A new announcement will be made soon.

    Recovery specialists from FEMA and the U.S. Small Business Administration will provide information on available services, explain assistance programs and help survivors complete or check the status of their applications.

    The disaster recovery center location is:

    Hazelwood Civic Center

    8969 Dunn Road

    Hazelwood, MO 63042

     

    Open Five Days Only: Monday, August 15, 2 p.m.–7 p.m.

    Then: Tuesday—Friday, 8 a.m.–7 p.m.

     

    People directly affected by flooding in St. Louis City, St. Louis County and St. Charles County may visit the recovery center. Before visiting the center, apply with FEMA online at DisasterAssistance.gov or call 800-621-FEMA (3362).

    For needs directly related to the July 25—28 flooding, FEMA may be able to provide Individual Assistance grant money that does not have to be repaid for:

    • Rental Assistance if you need to relocate because of flood damage
    • Personal Property that was damaged or destroyed by flooding
    • Lodging Reimbursement if you had to stay in a hotel temporarily
    • Basic Home Repairs for homeowners whose primary residence was damaged by flooding
    • Other Serious Needs caused by recent flooding

    In addition to the assistance listed, please note the following:

    • Only one application per household
    • FEMA does not pay for lost or spoiled food

    By law, FEMA is not allowed to duplicate insurance payments or assistance provided by other sources.

    Other St. Louis-area disaster recovery centers are expected to be announced soon.

    For updates, follow us on Twitter @MOSEMA and @FEMARegion7.

    Get the latest information at Recovery.MO.gov and FEMA.gov/disaster/4665.

    Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status.

                                                      ###

    FEMA’s mission: Helping people before, during, and after disasters.

    John.Mills Sun, 08/14/2022 - 21:20
  • FEMA Civil Rights Notice for Members of the Public
    FEMA Civil Rights Notice for Members of the Public

    FEMA may provide or fund programs to support the public before, during, and after a disaster. These programs must comply with Federal civil rights laws and nondiscrimination requirements in the Stafford Act. 

    FEMA does not treat people differently because of race, color, national origin, sex, sexual orientation, religion, age, disability, English proficiency, or economic status.

    FEMA provides free aids and services to people to help them communicate with us and understand FEMA programs:

    • Information available in Braille, large print, or audio
    • Information available in accessible electronic formats on FEMA’s website
    • Qualified sign language interpreters
    • Qualified multilingual interpreters
    • Information written in other languages

    If you need assistance to access a FEMA program or service or a program or service funded by FEMA, please contact FEMA at (833) 285-7448
    [ Press 1 for English, 2 for Spanish, 3 for the Language Line] or FEMA-CivilRightsOffice@fema.dhs.gov.

    If you have a complaint, you must report it within 180 days of the alleged discriminatory act. To report a concern or complaint of discrimination, please

    • Call FEMA External Civil Rights Division at (833) 285-7448
      • [ Press 1 for English, 2 for Spanish, 3 for the Language Line]
    • Send an email to FEMA-CivilRightsOffice@fema.dhs.gov ; or
    • Send a letter explaining the issue to:

      FEMA OFFICE OF EQUAL RIGHTS

      External Civil Rights Division

      500 C Street, SW

      Room 4SW-0915

      Washington, DC 20472

    For questions about disaster assistance, please call FEMA's Helpline at 800-621-3362. FEMA’s Helpline is available to all disaster survivors, including those whose primary language is not English. If you use a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA the number for that service. Press 2 for Spanish. Press 3 for an interpreter who speaks your language.

    John.Mills Sat, 08/13/2022 - 15:11
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